FAQ
Orders
How long does it take to process an order?
Most orders are processed within 1–3 business days.
Do you offer gift notes or gift wrapping?
Yes—add a gift note at checkout. Gift wrapping availability may vary by product.
Products
What wax and wicks do you use?
We use quality wax blends and clean-burning wicks selected for each candle shape and size.
Why do colors vary slightly?
Because each candle is handcrafted, small variations in color and finish are normal and part of the charm.
Shipping & Returns
Do you ship nationwide?
Yes, we ship across the U.S. Shipping options and rates appear at checkout.
What is your return policy?
Please see our
Shipping & Returns page for details.
Contact
How can I reach you?
Email us at
hello@maoscandles.com or visit our
Contact page.